Privacy Policy

Privacy Policy Last updated: October 2025 

At Emma Baker Focus, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy explains what data we collect, how we use it, and your rights under UK data protection law (including the UK GDPR). 

1. Who We Are 

Emma Baker Focus provides business operations and support services. We are based in North Somerset, UK. 
If you have any questions about this policy, you can contact us at: 
📧 [email protected] 
📞 07494 131349 

2. Information We Collect 

We may collect and process the following types of personal information: 

Contact details (name, email address, phone number, business name). 

Messages sent via our contact form or by email. 

Booking details if you schedule a call or meeting with us. 

Website usage data (e.g. IP address, browser type) through cookies or analytics tools. 

3. How We Use Your Information 

We use your information to: 

Respond to your enquiries. 

Provide our services. 

Send you information you’ve requested (e.g. booking confirmations). 

Improve our website and services. 

Comply with any legal or regulatory requirements. 

We will never sell your data or share it with third parties for marketing purposes. 

4. Legal Basis for Processing 

We process your data under one or more of the following legal grounds: 

Consent – when you give us permission (e.g. signing up or booking a call). 

Contract – where processing is necessary to provide our services. 

Legitimate Interests – where it is reasonably expected and has minimal privacy impact (e.g. responding to an email enquiry). 

5. Cookies & Analytics 

Our website may use cookies to improve functionality and track usage (e.g. Google Analytics). You can set your browser to refuse cookies or alert you when cookies are being sent. 

6. How We Store Your Data 

Your personal data is stored securely and only kept as long as necessary to provide our services or meet legal obligations. 

We use secure systems for storing and processing data. 

7. Your Rights 

Under UK GDPR, you have the right to: 

Access a copy of the personal data we hold about you. 

Request correction of any inaccuracies. 

Request deletion of your data (where legally possible). 

Restrict or object to how we process your data. 

Withdraw consent at any time (where processing is based on consent). 

To exercise your rights, please contact us at [email protected]. 

8. Sharing Your Data 

We may share data with trusted third-party providers (e.g. scheduling software, secure cloud storage) only when necessary to provide our services. These providers are required to keep your information safe and comply with data protection laws. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. 

Contact Us 
If you have any concerns about how your data is handled, please get in touch: 
📧 [email protected] 
📞 07494 131349 

If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK: https://ico.org.uk